Each and every piece is designed and handpainted by Toasted Glass creator, Monique Low. Therefore, you may have to allow a little time for your order to be made. Currently, orders are dispatched within 1-2 weeks and from there, delivery times will vary according to your selected postage. Orders with Special Delivery will be ready for dispatch within 1 working day if ordered before midday or within 2 working days, if not.
Every piece is carefully wrapped and then securely packed for posting by Royal Mail. All of our shipping rates are determined by weight and generally fall in to either small or large shipments. UK shoppers can choose from Royal Mail Tracked 48 (48hr), Royal Mail Tracked 24 (24hr) or Next Day Guaranteed (Special Delivery). The shipping times apply from date of dispatch only and not from date of order.
Overseas shipping is also determined by weight and will be sent by Airmail (Fully Tracked) generally arriving within a 5 - 15 business day period. (European orders are generally within 5 days, US orders, within 10 days and Australian orders within 15).
Shipping is calculated by weight and UK shoppers will be given the option to select 1st or 2nd class delivery once you have begun the payment process. Royal Mail aims to deliver within 2-3 days for Royal Mail Tracked 48 and 1-2 for Royal Mail 24.
These services are all fully tracked. You will be sent a tracking code with your Shipping Notification email and can follow your orders progress at Royal Mail Track and Trace.
If you would like to receive email or text notifications about your parcel's progress, please leave your details when ordering. Likewise, if you would like to specify a safe place to leave your parcel, please leave details.
There is also the option to select Special Delivery which provides a fully tracked service with delivery guaranteed by 1pm on the day following dispatch.
Shipping rates on orders up to 0.5kg in weight
Royal Mail Tracked 48 - £5
Royal Mail Tracked 24 - £6.50
Special Delivery - £11.50
Shipping rates on orders between 0.5kg and 1kg
Royal Mail Tracked 48 - £6
Royal Mail Tracked 24 - £7.50
Special Delivery £13.50
Shipping rates on orders between 1kg and 4kg
Royal Mail Tracked 48 - £7
Royal Mail Tracked 24 - £8.50
Special Delivery £15.50 - £25
Shipping rates on orders between 4kg and 8kg
Royal Mail Tracked 48 - £9.50
Royal Mail Tracked 24 - £12
Shipping Rates on orders between 8kg and 15kg
Royal Mail Tracked 48 - £15
Royal Mail Tracked 24 - £16.50
Overseas Shipping Rates
All overseas orders are sent by Airmail using a Fully Tracked Service
European orders typically arrive within 3-5 (business) days of dispatch
US orders typically arrive within 5-10 (business) days of dispatch
Rest of World orders typically arrive within 10-15 (business) days of dispatch
European Shipping Rates
0 - 0.5kg £13
0.5 - 1kg - £16
1 - 1.5kg - £19
1.5 - 2kg - £20.50
Rest of World Shipping Rates )
0 - 0.5kg - £14.50
0.5 - 1kg - £19.50
1 - 1.5kg - £22.50
1.5 - 2kg - £25.50
2 - 2.5kg £38
2.5 - 3kg £42
3 - 3.5kg £47
3.5 - 4kg £52
4 - 4.5kg £60.50
4.5 - 5kg £64.50
5 - 5.5kg £69.50
5.5 - 6kg £75.50